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MTS/M2TS Converter Frequently Asked Questions (FAQ)

Q1: How to remove your company logo "Pavtube" from my output video files?
A: Our trial version has a limitaion to export video with a watermark. If you don't like it, the easy way is to purchase the full version and re-convert the video.

Q2: What's the difference between the trial version and the full version of Pavtube MTS/M2TS Converter?
A: The only difference is the company logo "Foxreal" will appear in the middle of the converted video file if you are using the trial version. To avoid the problem, you should purchase the full version.

Q3: Why is the watermark still in my video file after I have purchased your MTS/M2TS Converter for Mac?
A: It is likely you are using the trial version. To fix it, you just need to uninstall the trial version from your PC and then download the full version by signing on the page:
http://crm.pavtube.com/app/user/controller/index.php
If still any problem or question, please contact our support team for help via support@pavtube.com.

Q4: I have purchased your MTS/M2TS Converter, but there is no place to enter the key code. Why?
A: In fact, the key code is invaid for the trial version. So you need to uninstall the trial version from your computer and then download the full version after signing in the page:
http://crm.foxreal.com/app/user/controller/index.php
If still any problem or question, please contact our support team for help via support@foxreal.com.

Q5: Does the MTS/M2TS Converter support CUDA acceleration technology?
A: Yes. The MTS/M2TS Converter based on the latest NVIDIA CUDA technology can help you accelerate the MTS/M2TS conversion at up to 5x faster speed.

Q6: Could I join several AVCHD footages into only one for conversion?
A: Yes. Just add the AVCHD files you want to combine and then check "Merge into one file". After the AVCHD conversion, you will get the merged video files.

Q7: Could I customize the output profile settings for best video effect?
A: Yes. You can click on "Settings" button to open the profile settings where you could easily adjust video/audio parameters (like bitrate, frame rate, sample rate, codec, etc) to meet your requirement.

Q8: Could I convert my MTS video to DVD format for burning to DVD?
A: Yes. The MTS/M2TS Converter supports converting AVCHD files to DVD format so as to help you burn them to DVD via Nero or other burning software.

Q9: Could I remove interface from my AVCHD camcorder video files?
A: Yes. The software offers the "Deinterlacing" function to help you deinterlace AVCHD video for a smooth visual effect by default.

PS: Know more FAQs about Update, Upgrade, Registration, Refund and more, you can go to check Support Center.

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